A Solution to the “Failure Configuring Windows Updates” Windows 8 Problem

We waited a few months to grab Windows 8, just to let the bugs work themselves out. Apparently we didn't wait long enough! So the issue we're discussing today is the message received at the end of update installation that reads "Failure configuring Windows updates. Reverting changes. Do not turn off your computer." Have you had this problem? We'd like to hear from you.

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Note: The solution below only seems to work for some people, but it’s probably worth a try.

The Problem

When Windows 8 installs updates, it goes through the entire installation process, only to fail at the very end. At that point it will then “revert” the updates. We had the problem for a couple of weeks, and each reboot took about 15 minutes to completely cycle through the updates and reverting process. Every solution we tried would consist of at least 15 minutes of waiting.

Microsoft’s Solution

At least Microsoft has acknowledged the problem here, and they suggest these solutions:

  • Restart your computer (Windows 8)
  • Run the Windows Update Troubleshooter
  • Use the System Restore feature
  • Use the In Place Upgrade feature

Obviously a mere reboot isn’t likely to make the problem magically disappear, and the Windows Update Troubleshooter didn’t work for us. We didn’t really want to go through a System Restore or In Place Upgrade, so we scoured the net a little further.

We stared at this time-consuming failed update for far too long!

What Worked

Again, this only works for some people, but perhaps you’ll be one of the lucky ones. And it’s certainly easier than other suggestions out there. We don’t take credit for this solution, which we found here.

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  • Type Windows key + R
  • Type in msconfig.exe and hit enter
  • Select the Services tab on the top
  • Check the box on the bottom that says Hide all Microsoft services
  • Click Disable all
  • Do an “Update and Restart” of the computer

 

At this point, the updates installed fine upon reboot. It should be noted that after rebooting, those services you unchecked may all be running again, which is fine.

Bottom Line

The solution above is a solution, but not the only solution. Have you had this problem? Did the solution above work for you? If not, what did? Let us hear from you in the comments below!

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42 Comments on A Solution to the “Failure Configuring Windows Updates” Windows 8 Problem

  1. Step 1: Insert Windows 7 setup disk.
    Step 2: Restart computer.
    Step 3: Choose ‘boot from CD or DVD’ option.
    Step 4: Format hard drive.
    Step 5: Install Windows 7.

    Problem solved.

  2. Michelle Chan // June 26, 2014 at 9:38 am // Reply

    I cut off Ty power, turn it back on and tapped F8 furiously. It still went to the “failure configuring windows updates” page.
    How do you do Windows key + R?? I pressed the windows key (button that has windows icon on it right?) and the R key but nothing happened!

  3. Zeke Dunevent // June 6, 2014 at 4:46 pm // Reply

    After I followed these steps it said please wait for like an hour then I cut it off and back on and it failed again.

  4. Zeke Dunevent // June 6, 2014 at 4:34 pm // Reply

    After doing this and restarting my computer the updates 100% installed but now it is saying please wait and looping any advice?

  5. wow it just worked for me :) i just need to know that in the Services tab i have Hide all Microsoft services and Click Disable all so now as i have updated shoud i enable it?

  6. We couldnt complete the updates undoing chnges dont turn off computer. Its been doing that for over an hour cant get to another screen period. I hsve cut it off and. Turned it back on. Still the same what do i just to get to a different screen.

  7. Oh my gosh! Thank you so much! This has been driving me crazy for months.

  8. Tom Whelan // March 27, 2014 at 6:48 pm // Reply

    Hi, as suggested above, I tried to manually install the updates directly from Microsoft. The first two I tried said they were not applicable to my pc !!! But I have 17 to go. No wonder I couldn’t down load them.

  9. I disabled, but windows decided I had no updates once I disabled. Prior to disabling it was trying to install 27 updates. Windows sucks, maybe Linux will be better.

  10. Got the Error. I did everything to fix it. I’ve had a L2 Microsoft tech remote in 5 times. It’s not fixed. Gonna send it back as I am still in the 30 day return window…Thank God. Some poor soul is going to buy this PC.

  11. Thanks for finding this solution. Alas, it does not work for me. I am so sick of Windows8 — I can’t navigate around it, the “Metro” app screems randomly pops up when I am in the middle of something…. and where is the Start button? My solution is to either wipe out Win8 and install Windows 7, or maybe even Ubuntu (Linux). Win8 has been a nightmare for me, and I have been a windows user since Windows 3.1.

  12. Not working for me. I even restored windows to the factory image. It is just not working.

  13. What a freakin’ mess. I have tried all of the above and now it feels like I’m in a loop of starting/”Failure to configure, restarting…”. It goes on and on and on and on and on….. arrrggghhhhh

  14. I couldn’t get to my window screen at all and the exact same screen has been showing for 5-6 times and each wait takes about an hour or so. How do I resolve this matter???

  15. I have just purchased a windows 8 HP Notebook and noticed that there were no progams listed on the turn windows features off and on. I was trying to install IIS when I noticed this. The best solution is what you described as it worked.

    Type Windows key + R
    Type in msconfig.exe and hit enter
    Select the Services tab on the top
    Check the box on the bottom that says Hide all Microsoft services
    Click Disable all
    Do an “Update and Restart” of the computer

    Many Thanks

  16. I might try the sliu.exe 4 but waht worked for me was spoomfrrding the updates – instead of trying to instal all the updates in one shot – I spoon fed the updates – 3 at a time – rebooted – 3 more – rebooted until all the updates were in – this worked for me!

  17. Ive tried both options, the one to disable all the services and to ring up and put that long code in and it still keeps on saying that the update has failed and its converting it back! HELP!!

  18. Awesome, 2nd method worked in my Windows 8.

  19. Christopher Ruiz // September 9, 2013 at 6:49 pm // Reply

    Hey guys how long it takes the reverting chanes screen?
    My computer is windows 7 and it stays there i have an hour waiting here

  20. CodedWrench // August 30, 2013 at 4:58 am // Reply

    You should take a good look at your pc/laptop there should be a sticker with your product key with the windows edition it applies to. just download windows 8 its probably just windows 8 and not pro or enterprise. and use that product key at activation

  21. I have a none original copy of windows 8 because I accidentaly formated the recovery partition and I have no CD, so, I activated it with a Pirate Program, and still having the riverting error, is there a way to reover my original windows 8 key?

  22. The activation was the problem…Thanks for the help!!!

  23. What if the Windows key + R doesn’t pop anything up? HELP!

  24. Found the number. Spent an hour with them and was able to activate. However, still have the revert failure. It may be the sales rep sold me the update version instead of the OEM 64. It still works all my apps too, however. Hmmm. Wonder why support didn’t catch that? Why didn’t I catch it!? Not clear what I have-not evident on the box. Beware.

  25. Performed all recommendations above and still cannot activate Win 8. Still get the revert failure. When I enter sliu.exe 4, I get no options described – no phone number – no option for activating a new purchase. I just spent $2500 building a new computer. My fifth. I’m appalled with this, having no one at Microsoft I can call for help. If someone has the phone number to offer, I would be grateful.
    Thanks,

    Dan

  26. Wooh! it worked.. thanks much. I feel relieved.

  27. It worked. Thanks.

  28. Calvin Hobbes // May 18, 2013 at 4:52 pm // Reply

    Thanks so much! I was a little skeptical at first. I was just about to restore, and decided to look around one last time. Glad I did!

  29. Right on, Chase. That was it. Windows wasn’t activated and so it wouldn’t configure the upgrades. Your solution also worked. Thanks!

  30. I am having a similar issue however with Windows 7. I keep on getting the “Failure Configuring windows updates. REverting Changes. Do not turn off your computer.” PLEASE HELP

  31. what if that happens on your laptop and you can’t even go to the windows to do all that stuff ??

    • After it fails, it should eventually boot back into Windows, but it is a very slow process. Is that not the case with you? (By the way, it was on a laptop where we experienced this issue.)

  32. I can’t believe this actually worked. Thanks!

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