Current Events

Fake FBI Calls to Sell Home Security Systems

Fake FBI Calls to Sell Home Security Systems

Some telemarketers use an underhanded sales pitch in order to peddle home security systems, implying that they are from the FBI and that break-ins had occurred nearby.

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The Sales Pitch

A reader contacted us in April 2013, complaining of a phone call she received in which the caller was attempting to sell her a home security system, but the sales tactics used were quite alarming (pun intended).

Rather than simply stating their purpose for calling, this official-sounding message implied it was from none other than the FBI, stating there were “break-ins” and home invasions in her neighborhood. After these scare tactics, the salesman then offered a “free” home security system in exchange for placing a sign in the woman’s yard. This is a well-known ploy, which we have discussed here before.

Please see Free Security System For a Sign in My Yard: Scam or Legit? for a more comprehensive discussion on this scam.

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The security company may identify itself by a generic name such as “Security Services” or “Home Security Services.” The salesmen may also ask for personal information in their attempts to sell this security system.

We attempted to contact the telemarketer who contacted our reader. We were met with the following recording:

You have been contacted for telemarketing purposes. If you don’t want to receive these calls press any digit now. Thank you and goodbye.

Since originally posting this article, we have heard from dozens of readers who have reported these calls in area codes all over the country.

Bottom Line

If you receive such a call, don’t let the fake “FBI” warning fool you; this is just a telemarketer. Please read our article about the “free” home security system scam before you accept any such offer.

Your turn

Have you received a call like this? Tell us about your experience in the comments below.

Originally published May 3, 2013.

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  • mark12211

    Monotronics is the company. The people who robocall you are scammers who use the do not call list as their list of people to call. Call monotronics to let them know your discusted with this sales tactic. 8554373576 is the number to call.

  • David

    Waste as much of their time on the phone as possible Just don’t tell them anything personal For them, like everyone else, time is money if people waste enough of their time these kinds of calls will stop because there won’t be enough money in it.

  • Tina Mercer

    I have reported them to the BBB under several names. First they did the FBI gig on me. Then they claimed they were from ADT (which it turns out they weren’t). Now I am getting a call that states they are from Alliance Security. I have been dealing with this since the end of January. I got a bit cocky with them several times telling them I was interested and then setting the phone next to my TV playing Stargate SG-1 with the highest my volume will go. They just continue to call me with a new number at 12144477468. It is now mid-April. We are on the do not call list. We even changed our phone number and made it private!! We still get these calls. I am so tired and frustrated. I am seriously going to find a way to get them back if they don’t back the H*** off.

  • T E

    I just received this call from 3043093301

  • Jay

    They just called me too.

  • manda

    Why would I have just recieved this call but it popped up on my caller id as my friend? Then while I was listening to the recording my friend actually called in on the other line and said he had just called but got an error? Has this happened to neone before?

  • kyle

    Same thing just from Tennessee.

  • Ashley

    I receive 2 of these calls a day. If you wait for the end of the message, it says to be placed on the do not call list to press 2. I DO THIS EVRY TIME AND THEY STILL CALL so yesterday I pressed 1 to “learn more” and I FLIPPED OUT on the guy that answered and he assured me he wasn’t sure of why it wasn’t working but he himself put me on the DNC list so I ended my rant. 2 minutes ago I received the call AGAIN!!! I pressed 1 and immediatly said no Im not okay and said I wanted to speak to a supervisor and she hung up on me.

  • LEA


    I think I can help with this whole case. But I’m really stuck in the clouds with where to turn for help. I happened to have an incident which led me to getting these phone calls and know somewhat who the person is. Please if you think you can help contact me!

  • Mike E

    I got my first call 3 days ago 1-612-351-3370 Minnesota. They gave me an option to say no which was press 1 for yes n press 9 for no i thought that was wierd useing nine for no is german any how i pressed 9 n got a another call this morning but this time it was from ohio but my phone black screened n i had to pull the battery out to reset it n i lost the number

  • JC

    I recieved this call from an Illinois number. The funny thing was they called my work cell (I work for ADT) and I told them they are telemarketing to a security company cell phone number. They said they would quickly remove my number from their call list.
    Shady – Shady- who uses a name like “Home Security Services”?

    • ottnott

      Found this page while googling a company name after a junk call.

      Got a call today with the “free home security system” recorded pitch. No FBI warning, and I don’t have caller ID.

      I stayed on for the live salesperson, who said she was from “Home Security Services”. I asked “What business is ‘Home Security Services'”, and she hung up without any response almost before I’d completed the question.

      Given the multiple phone numbers used and the allergic reaction to questions, I suspect that the people behind the operation are actively trying to evade any penalties for ignoring the Do Not Call Registry.

  • Amanda

    I got the same thing only the call came from Wyoming. Phone number (307) 316 7499.

  • William

    I support a large corporate PBX. We’re receiving literally hundreds of these calls every week from a multipliticy of phone numbers. We can block them but it’s like chasing rabbits.

  • Young

    701.552.7494 FARGO! pressed 9.

    I dislike unsolicited sales calls yes, but my concern is how they got MY phone number. I suspect it is my phone company (which makes me very angry). I recently switched to Virgin Mobile from AT & T I NEVER received a sales call on my cell phone before switching and now i get 3/month at least as well as texts. I know in this day and age this invasive advertising is commonplace but to think my phone company is providing an outside company with my information is truly detestable.

  • Shorty

    We have received at the very least 6 calls from them, once I began documenting them. After repeated calls, I decided to listen through to the end of the message and I opted for the *do not call list* (press #9) the phone line immediately disconnects after selecting that option. I have also stayed on and connected to the caller and verbally asked to be put on the do not call list and they hung up. The caller ID name has varied but the calls usually come from a 240 area code.

  • queenbead

    I got the call yesterday from the 214 984 3913 number, but I’ve gotten them from time to time since the spring. I called it back and pressed ‘any key’ so hopefully that will do the trick to get me off their list. They are calling my mom up to 10x a day at regular intervals.

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