Current Events

Fake FBI Calls to Sell Home Security Systems

Fake FBI Calls to Sell Home Security Systems

Some telemarketers use an underhanded sales pitch in order to peddle home security systems, implying that they are from the FBI and that break-ins had occurred nearby.

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The Sales Pitch

A reader contacted us in April 2013, complaining of a phone call she received in which the caller was attempting to sell her a home security system, but the sales tactics used were quite alarming (pun intended).

Rather than simply stating their purpose for calling, this official-sounding message implied it was from none other than the FBI, stating there were “break-ins” and home invasions in her neighborhood. After these scare tactics, the salesman then offered a “free” home security system in exchange for placing a sign in the woman’s yard. This is a well-known ploy, which we have discussed here before.

Please see Free Security System For a Sign in My Yard: Scam or Legit? for a more comprehensive discussion on this scam.

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The security company may identify itself by a generic name such as “Security Services” or “Home Security Services.” The salesmen may also ask for personal information in their attempts to sell this security system.

We attempted to contact the telemarketer who contacted our reader. We were met with the following recording:

You have been contacted for telemarketing purposes. If you don’t want to receive these calls press any digit now. Thank you and goodbye.

Since originally posting this article, we have heard from dozens of readers who have reported these calls in area codes all over the country.

Bottom Line

If you receive such a call, don’t let the fake “FBI” warning fool you; this is just a telemarketer. Please read our article about the “free” home security system scam before you accept any such offer.

Your turn

Have you received a call like this? Tell us about your experience in the comments below.

Originally published May 3, 2013.

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View Comments (33)

33 Comments

  1. mark12211

    November 4, 2014 at 4:10 pm

    Monotronics is the company. The people who robocall you are scammers who use the do not call list as their list of people to call. Call monotronics to let them know your discusted with this sales tactic. 8554373576 is the number to call.

  2. David

    May 29, 2014 at 2:26 pm

    Waste as much of their time on the phone as possible Just don’t tell them anything personal For them, like everyone else, time is money if people waste enough of their time these kinds of calls will stop because there won’t be enough money in it.

  3. Tina Mercer

    April 15, 2014 at 11:53 am

    I have reported them to the BBB under several names. First they did the FBI gig on me. Then they claimed they were from ADT (which it turns out they weren’t). Now I am getting a call that states they are from Alliance Security. I have been dealing with this since the end of January. I got a bit cocky with them several times telling them I was interested and then setting the phone next to my TV playing Stargate SG-1 with the highest my volume will go. They just continue to call me with a new number at 12144477468. It is now mid-April. We are on the do not call list. We even changed our phone number and made it private!! We still get these calls. I am so tired and frustrated. I am seriously going to find a way to get them back if they don’t back the H*** off.

  4. T E

    March 31, 2014 at 10:49 am

    I just received this call from 3043093301

  5. Joe

    March 21, 2014 at 10:04 am

    Just got a call here with phone number 603-589-7240

  6. Heather

    March 19, 2014 at 4:26 pm

    Just received a call from this. I hung up when they asked me to press a number. The caller id said 317-559-5579

  7. screet

    March 19, 2014 at 1:10 pm

    I got a call similar to this offering free a security system and instillation. They claimed to be the FBI… I LIVE IN CANADA WTF.

  8. Jay

    March 18, 2014 at 2:45 pm

    They just called me too.

  9. Kathy

    March 17, 2014 at 12:21 pm

    They are driving me nuts! I have a bank of 300 unused # my company has and they call on all of them which come back to me. :/

  10. Eileen Back

    March 17, 2014 at 7:02 am

    3.17.2014 @ approx. 10:58am (just a few minutes ago). This wasn’t a person, but just a recording. It started with something like “Hello. This is not a telemarketing call. There has been any increase of breakins in your area and you are entitled to a free security system.” I hung up at that point. It was a telemarketing attempt.

  11. Jasper

    March 12, 2014 at 1:00 pm

    OMG!!! NO matter how many times you elect the DNC they stilllll call you back! The phantom supervisor is so never available and yes they hang up if you probe them for information! WTF! Only relieve is go into your local legislator and get help. Why can’t it just be as simple as telling them NO or I’m Not Interested! That is totally harassment by communicaton……

  12. Jeff

    March 7, 2014 at 10:52 am

    We have had them call us a ton of times for over 6 months now. I have taken a different approach to thi. Home Protection services randomly calls numbers, when you pick up you can either opt to be put on their DNC list (which does not work) or you can get connected to a live operator. Once they think you are interested they then connect you to yhe real alarm company which will then try their best to sale you a system for your home (completely overpriced). I have decided to let them run thru their whole deal , ask a TON of questions, get to the point to where they think i JUST MIGHT buy then tell them how much i have despised dealing with a system that will not honor the DNC list that i was supossed to be put on and just before they hang up i tell them i hope i get to talk to them again tomorrow. In all i wasted about 30 minutes of both of our times. Sure is fun knowing i might have cost that persone some comission on a sale.

    Thats how im going to handle them from now on.

  13. manda

    March 6, 2014 at 5:05 pm

    Why would I have just recieved this call but it popped up on my caller id as my friend? Then while I was listening to the recording my friend actually called in on the other line and said he had just called but got an error? Has this happened to neone before?

  14. kyle

    March 6, 2014 at 10:10 am

    Same thing just from Tennessee.

  15. Ashley

    February 19, 2014 at 10:01 am

    I receive 2 of these calls a day. If you wait for the end of the message, it says to be placed on the do not call list to press 2. I DO THIS EVRY TIME AND THEY STILL CALL so yesterday I pressed 1 to “learn more” and I FLIPPED OUT on the guy that answered and he assured me he wasn’t sure of why it wasn’t working but he himself put me on the DNC list so I ended my rant. 2 minutes ago I received the call AGAIN!!! I pressed 1 and immediatly said no Im not okay and said I wanted to speak to a supervisor and she hung up on me.

  16. cb

    February 14, 2014 at 7:41 pm

    Got two calls from them today

  17. wanda

    February 7, 2014 at 1:19 pm

    I know that number, and I got called from it too. they are hijacking real people phone numbers

  18. Gina

    February 4, 2014 at 8:50 am

    I live in the Chicagoland area and a Chicago area code is 312…. this scam called me from 312-273-1211 and then after asking me if I was interested and what my zip code was they said someone would call me back and the number they called me back from was 214-447-0996. They called me 4 times and I did not answer any of them.

  19. LEA

    January 15, 2014 at 6:21 pm

    Hi,

    I think I can help with this whole case. But I’m really stuck in the clouds with where to turn for help. I happened to have an incident which led me to getting these phone calls and know somewhat who the person is. Please if you think you can help contact me!

  20. Mike E

    January 10, 2014 at 8:17 am

    I got my first call 3 days ago 1-612-351-3370 Minnesota. They gave me an option to say no which was press 1 for yes n press 9 for no i thought that was wierd useing nine for no is german any how i pressed 9 n got a another call this morning but this time it was from ohio but my phone black screened n i had to pull the battery out to reset it n i lost the number

  21. JC

    October 29, 2013 at 9:01 am

    I recieved this call from an Illinois number. The funny thing was they called my work cell (I work for ADT) and I told them they are telemarketing to a security company cell phone number. They said they would quickly remove my number from their call list.
    Shady – Shady- who uses a name like “Home Security Services”?

    • ottnott

      November 7, 2013 at 12:27 pm

      Found this page while googling a company name after a junk call.

      Got a call today with the “free home security system” recorded pitch. No FBI warning, and I don’t have caller ID.

      I stayed on for the live salesperson, who said she was from “Home Security Services”. I asked “What business is ‘Home Security Services'”, and she hung up without any response almost before I’d completed the question.

      Given the multiple phone numbers used and the allergic reaction to questions, I suspect that the people behind the operation are actively trying to evade any penalties for ignoring the Do Not Call Registry.

  22. Amanda

    October 16, 2013 at 12:02 pm

    I got the same thing only the call came from Wyoming. Phone number (307) 316 7499.

  23. William

    October 15, 2013 at 11:40 am

    I support a large corporate PBX. We’re receiving literally hundreds of these calls every week from a multipliticy of phone numbers. We can block them but it’s like chasing rabbits.

  24. Young

    October 15, 2013 at 8:03 am

    701.552.7494 FARGO! pressed 9.

    I dislike unsolicited sales calls yes, but my concern is how they got MY phone number. I suspect it is my phone company (which makes me very angry). I recently switched to Virgin Mobile from AT & T I NEVER received a sales call on my cell phone before switching and now i get 3/month at least as well as texts. I know in this day and age this invasive advertising is commonplace but to think my phone company is providing an outside company with my information is truly detestable.

  25. Anonymous

    October 9, 2013 at 10:40 am

    I had the option to press 2 to be put on their do not call list

  26. Shorty

    September 30, 2013 at 2:39 pm

    We have received at the very least 6 calls from them, once I began documenting them. After repeated calls, I decided to listen through to the end of the message and I opted for the *do not call list* (press #9) the phone line immediately disconnects after selecting that option. I have also stayed on and connected to the caller and verbally asked to be put on the do not call list and they hung up. The caller ID name has varied but the calls usually come from a 240 area code.

  27. queenbead

    September 27, 2013 at 6:21 am

    I got the call yesterday from the 214 984 3913 number, but I’ve gotten them from time to time since the spring. I called it back and pressed ‘any key’ so hopefully that will do the trick to get me off their list. They are calling my mom up to 10x a day at regular intervals.

  28. rick

    September 26, 2013 at 9:01 am

    (214) 984-3913… same here. Fake ass ads

  29. Michelle

    September 24, 2013 at 12:28 pm

    Ijust got a call from 586-231-3722. Sounded like a scam so when I started asking alot of questions they hung up on me! Guess they coundn’t handle the pressure of me catching on to them.

  30. maria

    September 12, 2013 at 7:57 am

    they called me yesterday!!! described like above, exactly…grrrrr i told them i wasnt interested..yikes…

  31. rax

    August 28, 2013 at 3:31 pm

    i just pressed 9 for the “do not call” list. let see if they will call me again.

    • Edith

      September 4, 2013 at 2:47 pm

      I just received a called from those ass****** mentioned in the above article and pressed 9 as they instructed but I still don’t buy it. So if this DID work please let me know what happened in your case. Thanks.

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