Fake FBI Calls to Sell Home Security Systems

We've received complaints of a new telemarketing sales pitch that is using a rather underhanded tactic to peddle home security systems.

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A reader contacted us recently, complaining of a phone call she received from 860-840-7438. This call was an attempt to sell her a home security system, but the sales tactics used were quite alarming (pun intended).

Rather than simply stating their purpose for calling, this official-sounding message implied it was from none other than the FBI, stating there were “break-ins” and home invasions in her neighborhood. After these scare tactics, the salesman then offered a “free” home security system in exchange for placing a sign in the woman’s yard. This is a well-known ploy, which we have discussed here before.

Please see Free Security System For a Sign in My Yard: Scam or Legit? for a more comprehensive discussion on this scam.

salesmanThis company may identify themselves by a generic name such as “Security Services” or “Home Security Services” and the 860 area code originates from Connecticut. Their salesmen may ask questions about your address in their attempts to sell this security system.

Calling 8608407438 back will yield the following message:

You have been contacted for telemarketing purposes. If you don’t want to receive these calls press any digit now. Thank you and goodbye.

Since originally posting this article, we have heard from dozens of readers who have reported these calls from area codes all over the country, especially the 609 area code (see comments below).

We have received numerous reports that the number 5853715000 is also being heavily used in February 2014.

Bottom Line
If you receive such a call, don’t let the fake “FBI” warning fool you; this is just a telemarketer. Please read our article about the “free” home security system scam before you accept any such offer.

Your turn
Have you received a call like this? Let us know what was they said and what number they used to reach you.

Updated February 17, 2014

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  • s.s.

    they’ve called numerous times from different numbers I call back each time to be removed from list. waited to speak to someone about it, they were very rude!! I get 3-4 calls a day!

    • maria

      they called me yesterday!!! described like above, exactly…grrrrr i told them i wasnt interested..yikes…

  • rax

    i just pressed 9 for the “do not call” list. let see if they will call me again.

    • Edith

      I just received a called from those ass****** mentioned in the above article and pressed 9 as they instructed but I still don’t buy it. So if this DID work please let me know what happened in your case. Thanks.

  • Eric

    714-607-6298 add this # to the scam list

  • Michelle

    Ijust got a call from 586-231-3722. Sounded like a scam so when I started asking alot of questions they hung up on me! Guess they coundn’t handle the pressure of me catching on to them.

  • rick

    (214) 984-3913… same here. Fake ass ads

  • queenbead

    I got the call yesterday from the 214 984 3913 number, but I’ve gotten them from time to time since the spring. I called it back and pressed ‘any key’ so hopefully that will do the trick to get me off their list. They are calling my mom up to 10x a day at regular intervals.

  • Shorty

    We have received at the very least 6 calls from them, once I began documenting them. After repeated calls, I decided to listen through to the end of the message and I opted for the *do not call list* (press #9) the phone line immediately disconnects after selecting that option. I have also stayed on and connected to the caller and verbally asked to be put on the do not call list and they hung up. The caller ID name has varied but the calls usually come from a 240 area code.

  • Anonymous

    I had the option to press 2 to be put on their do not call list

  • Young

    701.552.7494 FARGO! pressed 9.

    I dislike unsolicited sales calls yes, but my concern is how they got MY phone number. I suspect it is my phone company (which makes me very angry). I recently switched to Virgin Mobile from AT & T I NEVER received a sales call on my cell phone before switching and now i get 3/month at least as well as texts. I know in this day and age this invasive advertising is commonplace but to think my phone company is providing an outside company with my information is truly detestable.

  • William

    I support a large corporate PBX. We’re receiving literally hundreds of these calls every week from a multipliticy of phone numbers. We can block them but it’s like chasing rabbits.

  • Amanda

    I got the same thing only the call came from Wyoming. Phone number (307) 316 7499.

  • molly

    call from California at 702-705-7327

  • JC

    I recieved this call from an Illinois number. The funny thing was they called my work cell (I work for ADT) and I told them they are telemarketing to a security company cell phone number. They said they would quickly remove my number from their call list.
    Shady – Shady- who uses a name like “Home Security Services”?

    • ottnott

      Found this page while googling a company name after a junk call.

      Got a call today with the “free home security system” recorded pitch. No FBI warning, and I don’t have caller ID.

      I stayed on for the live salesperson, who said she was from “Home Security Services”. I asked “What business is ‘Home Security Services’”, and she hung up without any response almost before I’d completed the question.

      Given the multiple phone numbers used and the allergic reaction to questions, I suspect that the people behind the operation are actively trying to evade any penalties for ignoring the Do Not Call Registry.

  • holly brownlee

    I also received this offer but pressed the do not call list # is972-891-8672 knew right away a scam FBI offering this lmao!!!!!

  • Rachel

    I got the call about 3 weeks ago. I think it was a 603 or 306 are code

  • Mike E

    I got my first call 3 days ago 1-612-351-3370 Minnesota. They gave me an option to say no which was press 1 for yes n press 9 for no i thought that was wierd useing nine for no is german any how i pressed 9 n got a another call this morning but this time it was from ohio but my phone black screened n i had to pull the battery out to reset it n i lost the number

  • LEA

    Hi,

    I think I can help with this whole case. But I’m really stuck in the clouds with where to turn for help. I happened to have an incident which led me to getting these phone calls and know somewhat who the person is. Please if you think you can help contact me!

  • Gina

    I live in the Chicagoland area and a Chicago area code is 312…. this scam called me from 312-273-1211 and then after asking me if I was interested and what my zip code was they said someone would call me back and the number they called me back from was 214-447-0996. They called me 4 times and I did not answer any of them.

  • John Doe

    got this call. 216-278-0069. i’m from ohio

  • manxue

    I received such call from 617 202 9087.

  • cb

    Got two calls from them today

  • James

    I received such call from 901 249 1445

  • Ashley

    I receive 2 of these calls a day. If you wait for the end of the message, it says to be placed on the do not call list to press 2. I DO THIS EVRY TIME AND THEY STILL CALL so yesterday I pressed 1 to “learn more” and I FLIPPED OUT on the guy that answered and he assured me he wasn’t sure of why it wasn’t working but he himself put me on the DNC list so I ended my rant. 2 minutes ago I received the call AGAIN!!! I pressed 1 and immediatly said no Im not okay and said I wanted to speak to a supervisor and she hung up on me.

  • frightened

    817-725-8324 called about a ‘free home security’ system in return for allowing a small sign in my yard. I pressed ’9′ for do-not-call.

  • Dylan

    I got this call today on my cell phone. The number was 603-414-1932

  • Krista

    They’re calling me from TX now… I’ve pressed every option to be removed from call list :( and I already have an overpriced and poor customer service security system installed… Don’t need another one!!!

    (210) 538-3630
    TX, USA

  • Patriot

    “719 355 8433″ has called my mobile phone dozens of times and left the “F.B.I. ” message on my voice mail.

    That number resolves to “Central Office, Colorado Springs, Colorado. CRICKET COMMUNICATIONS, INC.”

    This is the message left on my voice mail today:

    “The FBI reports. There is a home break in every 15 seconds your local police recommend you protect your home. If you are allow us to place a small sign in your yard. We will install a new security system at absolutely no cost to you whatsoever. There is no cost for the system or the installation whatsoever to hear more press one now to be placed on our do not call list, press 9.”

  • kyle

    Same thing just from Tennessee.

  • manda

    Why would I have just recieved this call but it popped up on my caller id as my friend? Then while I was listening to the recording my friend actually called in on the other line and said he had just called but got an error? Has this happened to neone before?

  • Jeff

    We have had them call us a ton of times for over 6 months now. I have taken a different approach to thi. Home Protection services randomly calls numbers, when you pick up you can either opt to be put on their DNC list (which does not work) or you can get connected to a live operator. Once they think you are interested they then connect you to yhe real alarm company which will then try their best to sale you a system for your home (completely overpriced). I have decided to let them run thru their whole deal , ask a TON of questions, get to the point to where they think i JUST MIGHT buy then tell them how much i have despised dealing with a system that will not honor the DNC list that i was supossed to be put on and just before they hang up i tell them i hope i get to talk to them again tomorrow. In all i wasted about 30 minutes of both of our times. Sure is fun knowing i might have cost that persone some comission on a sale.

    Thats how im going to handle them from now on.

  • Jasper

    OMG!!! NO matter how many times you elect the DNC they stilllll call you back! The phantom supervisor is so never available and yes they hang up if you probe them for information! WTF! Only relieve is go into your local legislator and get help. Why can’t it just be as simple as telling them NO or I’m Not Interested! That is totally harassment by communicaton……

  • Eileen Back

    3.17.2014 @ approx. 10:58am (just a few minutes ago). This wasn’t a person, but just a recording. It started with something like “Hello. This is not a telemarketing call. There has been any increase of breakins in your area and you are entitled to a free security system.” I hung up at that point. It was a telemarketing attempt.

  • Kathy

    They are driving me nuts! I have a bank of 300 unused # my company has and they call on all of them which come back to me. :/

  • Jay

    They just called me too.

  • screet

    I got a call similar to this offering free a security system and instillation. They claimed to be the FBI… I LIVE IN CANADA WTF.

  • Heather

    Just received a call from this. I hung up when they asked me to press a number. The caller id said 317-559-5579

  • Joe

    Just got a call here with phone number 603-589-7240

  • T E

    I just received this call from 3043093301

  • Joshua Craig

    Just received a call like this. The number was 2694772332

  • Devon

    469-352-4000

    Sometimes up to 5 calls a day from these harassing a-holes. This is just the most recent number from around 6 AM this morning.

  • Al.C

    (406)540-1239

  • Tina Mercer

    I have reported them to the BBB under several names. First they did the FBI gig on me. Then they claimed they were from ADT (which it turns out they weren’t). Now I am getting a call that states they are from Alliance Security. I have been dealing with this since the end of January. I got a bit cocky with them several times telling them I was interested and then setting the phone next to my TV playing Stargate SG-1 with the highest my volume will go. They just continue to call me with a new number at 12144477468. It is now mid-April. We are on the do not call list. We even changed our phone number and made it private!! We still get these calls. I am so tired and frustrated. I am seriously going to find a way to get them back if they don’t back the H*** off.

  • Jessie

    304-309-3301 is calling saying ” FBI WARNING ” 22 calls in one month, it’s driving me crazy! If any one knows who they are or where they are or anything! Put a message on here with away for me to see it! Thank you!

  • JOY

    HOME SECURITY SYSTEMS AND NATIONWIDE ALARMS HAVE BEEN CALLING MY BUSINESS PHONE FOR OVER A YEAR. DIFFERENT COMPANY NAMES, DIFFERENT PHONE NUMBERS, BUT ALWAYS THE SAME RECORDING. WE’VE HAD OVER 6 CALLS IN ONE DAY FROM THEM- DNC IS USELESS. PHONE NUMBERS WITH MULTIPLE CALL BACKS (EVEN AFTER NUMEROUS REQUESTS FOR DNC) INCLUDE 520-277-9097, 505-919-7035, 616-980-2148,417-800-2707,417-800-2801.

  • alex

    7818840698

  • #JusticeforAyyub

    Just in today. number is 214-447-7468 (corporate office) finally found the source!! and their website > http://www.alliancesecurity.com <
    They originally called from this number 781-884-0698
    They hung up when I asked to speak to a higher up
    and also their mailbox is full so I cant leave a message

  • David

    Waste as much of their time on the phone as possible Just don’t tell them anything personal For them, like everyone else, time is money if people waste enough of their time these kinds of calls will stop because there won’t be enough money in it.

  • charles

    the number they called me with was 612 351 3288 my phone says minnesota is where they are located out of.

  • Creighton

    contacted me from Elmhurst IL 630-491-2224

  • wanda

    I know that number, and I got called from it too. they are hijacking real people phone numbers