Soylent Black Text Messages From 45751

Have you received text messages from 45751 - a "premium" text message service known as Soylent Black? If so, you may be wondering what this service is all about and why they are texting you.

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Soylent Black, which can be also be found at soylentblack.net, is a run-of-the-mill “premium” text messaging service that charges $3.99 a month for “movie alerts.” The website claims that it is run by Black Soil, LLC. A whois record of the website shows that it was created on April 15, 2010. Or, as the website claims:

Get the skinny on what is going on in Hollywood! Get your Soylent Black text alerts every day, just $3.99/month for a recurring monthly subscription.

These “premium” text messaging services seem to exist for the sole reason charging a subscription for things you can get online for free. Most of these types of services rely on customers not realizing that they’ve even signed up. I’ve heard stories of customers tracing back a year or more of charges by these services. Modern phone bills are so lengthy that most people don’t bother looking at them closely. It’s not uncommon for phone bills to reach 100 pages, and such charges can be hard to locate.

Soylent Black, to their credit, does list an 800 customer service number, which is  1-800-575-4045, and an email contact of [email protected] It’s unclear how responsive these contact methods are.

Personally, this author finds these types of services to be a waste of money at best. It’s hard to fathom that a text messaging service would be any faster, accurate, or more detailed with “what’s going on in Hollywood” than Twitter or even just TMZ – both of which are free.

The best option is to call your carrier and request that they block all such text subscriptions. This will avoid any rogue charges or accidental subscriptions. I’ve found that most people have never wanted these types of services, so blocking them is rarely an issue.

It should be noted that short code 45751 appears to have belonged to a “hip hop” alerts service in 2011.

What is your opinion?
We want your input. Have you used Soylent Black – either on purpose or by accident? Tells us about your experience with it, if you found it useful, or if you feel you were subscribed to it without your permission.

Here are a few other text services we’ve discussed recently:

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  • Steve Benson

    I just got a spam from this short code. This needs to stop, this is illegal!

    • waffles

      What did the message say?

  • michele

    I also received a text yesterday from this number. Then I received another one today. I never signed up for this service which is $3.99 a month as per their website.

  • michele

    Today’smessage said:
    Soylent Black Movies:
    James Cameron bought 2,500 acres of New Zeland farmland to be the set for “Avatar 2.” I SEE EWE.

    • waffles

      Thanks for the info Michele!

  • any2222

    I received SEVERAL messages from this group whom I never signed up with and also sent SEVERAL “Stop, Quit, End, Unsubscribe” replies and it was not respected. I will report them to the BBB since this is illegal. Their email and phone number DO NOT work and nobody will contact you back.

    • waffles

      Let us know how this is resolved. Also, did you try to contact your phone company and have them reverse the charges?

  • Cross Sidhe

    I received a series of messages from “Soylent Black” (45751) in the early hours of the morning. First they sent me a pin code to sign up for their service. Then a one sentence text about Sleepless in Seattle musical. Along with another movie title that appears to be an adult move. Later a third message saying the I subscribed at $3.99 per month. Finally a forth message about another movie.

    A called T-Mobile and they said Soylent Black is in fact a scam. They also blocked all pay-per-text for me. They also said that this sort of thing is common.

    Another warning T-Mobile said to me is that even Free Text messages service will charge you. Worse yet, Free Text messages will automatically sign you up for Pay Text services.

    On another note. Many of the free apps on the Android Market are spam generators. If you down load one they will start spamming from over seas casinos to viagra.

    • waffles

      Thanks for the additional info!

  • Matt

    This is THEFT. They were able to get AT&T to charge me $3.99 despite that I had NEVER signed up. I had NEVER given my phone number to any company (since I use google voice). It’s frustrating that companies get away with such obvious theft these days. What can we, the people, do?

  • Gewei

    This is ridiculous how can the carrier charge you a service without the permission or even notice of the line holder! There should be a punishment to both theft and carrier who actually helped them to steal.

  • DJG

    I just had this company try this scam on me. Five texts in a two day period. I called my carrier ASAP to get the charges blocked, as well as this number blocked. My carrier informed me that they had already started billing process. I also contacted the BBB of Washington as well as the Soylent Black website and lodged complaints against them. Ridiculous and a time waster.

  • Melissa

    I have had premium messages blocked through VZW for years. Received a text today that these messages are blocked, the account holder has to make changes to allow.
    I looked the short code up online. Their site says to text “stop, cancel, end, quit OR unsubscribe” and you will receive a cancellation text. I had already done STOP. No confirmation. So I sent several more, one with each of the other “codes” they gave. I got 2 confirmation of cancellation texts back.
    This is a growing issue. Easiest way to stop it is to call your carrier and block these services altogether.

  • DB

    Just got a text half an hour ago from these scammers. I immediately got on a support chat with Verizon. I would recommend getting in touch with your carrier immediately; my agent with Verizon was superb. I did reply back “STOP” to the scam message, but got nothing back (as most people here experienced). I also forwarded the text to VZW spoof 7726, but that doesn’t do anything against short code numbers. I also cannot block premium messaging entirely because I do get texts from legitimate services (such as sports teams and financial institutions). While those do not charge me fees for use, my VZW agent told me they would be included in the block. (Sounds like an area of improvement for VZW to be able to differentiate.) The VZW agent was able to directly submit a request to “Soylent Black” company opting me out of their services. At that point, I finally did receive a confirmation from those butts that I was removed. VZW agent made a note on my account of what transpired so it’s there if these jerks continue to spam me. I also had the transcript of my chat with the agent emailed to me for my own records.

    TL;DR – contact your carrier & ask if they can send a request directly to offender opting you out. Carries threat of harsher penalty if they ignore the telephone company as opposed to you (sadly).

    • waffles

      Thanks for sharing your experience.

  • Hilke

    Got 3 messages this morning. I did not sign up for this service. I just send STOP and got a confirmation that I’ve been removed from their list. I’ve got a Verizon prepaid phone. So for every text I receive I’m charged 20 c and according to the Verizon Wireless webpage, I cannot opt out of premium messages as a prepaid customer. Very frustrating!

    • DB

      Hilke, also make sure to file an FCC complaint against this scammer, like I did. It’s on the FCC.gov website.

      • DJ

        Thanks for the FCC tip DB(done), and thank-you Waffles for posting this thread on Soylent Black Text Messages.
        I could write a book on my personal experience with this probably-barely(or not)-legal con-artist scam; it would pretty much reiterate just about every word posted by most everyone in this thread.
        I never deleted the first message I received; it seems so cleverly/deceitful in its wording so as to sound like an advertisement not a statement! And “Msg&data rates may apply?” Really? Like Soylent Black (Black Soil, LLC) doesn’t know IF charges apply. Of course rates apply and Black Soil, LLC is counting on it!
        FYI; I did reply “STOP” and I shortly received a text confirming unsubscribing. I will be contacting Verizon next.

        • waffles

          Thanks for you comment, and please keep us updated with anything you new discover!

  • Shawn

    Arggg… Received a text from them on June 15. They were annoying so I sent the STOP request on the 20th. I did not understand that apparently the burden is on me, the consumer, to not be charged for unwanted services. Apparently, because I did not immediately respond with STOP, my carrier (SPRINT) considers this to be legitimate. The CSR is trying to remove the charge, but not having much luck. I did block premium text services from all 4 of our lines, so we’ll see what happens in the future.

    Of course this was a half hour of my time (so far, she has to call me back) so this 3.99 charge is now far more expensive.

    I liken Sprints approach to me placing a bag of apples on someone’s porch with a note saying “If you don’t want them you have 5 minutes to throw them in the street”. I then come back to the person and give them a bill for the apples arguing that they didn’t throw them away so I have a right to charge them. Sprint told me that because I had received the services, I was liable for the charge.

  • judielaine

    I have had good luck with sprint’s chat support in getting subscription services like this removed from my line.

    This service added me (GRRR!!) on 1 August, 10:45 am, in the middle of my workday (at a time i’m in meetings, not taking a break). I don’t use my cell phone number much anyhow (it’s not memorized), so i am certain i did not “accidentally” sign up.

    I just spent a few moments on Sprint’s chat support (and multitasking) getting the subscription removed.

    Shawn’s metaphor about the bag of apples is spot on, except that i could find some value in receiving apples whereas these texts are nothing but a nuisance. Maybe if the metaphor was throwing a rock against someone’s front door with the note that a rock would be thrown against the door every day for a charge, the metaphor would capture the nuisance value.

    • waffles

      Great comment! Thanks for the input. It’s good to know Sprint’s chat support came through for you.

  • Vicki

    For the past few days, I have been getting texts from this number and I’ve just been deleting them. Today after I received one I decided to my online Sprint account and block the number. Then I Googled the number for more information and came across this page. I went back to my Sprint account and looked at my text usage and found I had been charged $3.99.

    I contacted Sprint chat support and the representative said she would remove the charge and remove the option for my phone to receive premium text messages, which is fine with me.

    My next step is to the BBB’s website to report Soylent Black.

  • Jack

    I never signed up for this but got a text message from this number yesterday and within an hour replied STOP. I got a text confirming that I was unsubscribed, then got another text message and, again, replied STOP. Based on this really helpful chat room – thank you all for posting – I called my carrier (Sprint) today, had the number blocked, and confirmed that there was no $3.99 monthly charge. Thanks for all the helpful information.

  • Karen

    I, too, am being billed $3.99 for a Soylent Black premium text service that I did not authorize. I called Sprint and they said they cannot do anything to help. They said I would have to text one of the STOP codes from the affected phone to hopefully get the service to stop billing my “88″ year old mother in law who lives 5 hours away from me. Guess I’ll need to make the trip to enter the text STOP myself. Why Sprint or any carrier even allows short codes like this is beyond me and utterly poor and negligent customer service.

  • theresa

    I just received a text from this company and immediately responded with the “stop” message. We will see if they honor that.

  • HV

    I received about 8 messages from this “service” over the course of about a week. I contacted my carrier (Sprint) via chat. I was instructed NOT to respond to them. The agent offered to block all 3rd party text messages (but this would also block flight notifications, order notifications and other similar free 3rd party texts that I actually WANT to receive). Instead, I requested that she only block this particular number/short code. She said that she did and she removed the 3.99 charge that was on my account (posted 3 days after I received the first message from Soylentblack). This really shouldn’t be legal. At least it was fairly easily resolved.

  • mjbrin

    I am getting these same messages. I am on pay as you go plan which really irritates me since it could really dwindle my account fast! Some one gave the number 1-866-834-5170. How do we know if this is accurate? I don’t want to be charged to contact this number or to cancel a subscription I didn’t sign up for. I just get the number 45751 every time. What is really amazing I have never given out this cell phone number to any site or company since it is just for my children to reach me. I would like to find a way to take this rip off company down!

  • mjbrin

    1-866-834-5170. just called this number someone mentioned above and a person answered not knowing what this was about. said it was his personal number. was not happy to hear someone was using his number.

  • dcw

    This is total crap. I received these idiotic texts for weeks. I avoided texting them STOP as I know just acknowledging spammers’ existence is usually enough to bite you.

    I forwarded the short code to verizon wireless’s spam number at which point that service instructed me to text STOP back to the short code. I did that, and the texts stop.

    Fast forward to this month, I have a 3.99 + .22 tax charge on my verizon bill. I’ve been on the phone with verizon for half an hour to get this corrected. Unbelievable.

    My suggestion is NOT TO ACKNOWLEDGE THE SHORT CODE. Do not send anything to it. Call verizon and place a block on “premium services” and this short code.

  • Tracy

    I also received texts from them WITHOUT signing up and did the same as others… ignored it for about a month. Just now got off the phone with Verizon who blocked all premium messaging from our numbers and took off the $3.99 charge that magically appeared on my bill this month! UGH! Can’t believe you can be signed up for something without knowing it! CALL your provider right now, if your getting these unwanted texts.