Consumers

Aqua Finance = Shady Business

Aqua Finance = Shady Business

I have a very nice Kinetico water system that I financed nearly 4 years ago. My financing was through Aqua Finance. I’ve been paying on this Aqua Finance account for nearly 4 years. I’ve paid faithfully and regularly. Sure maybe a couple of late payments over the years, but nothing significant.

I received a letter stating that they were going to raise my interest rate from 17.99% to 21.00%. No reason was given. The end of the notice reads as follows:

Sponsored Links

“If you cancel your Agreement you must return any charge cards and pay your entire balance due under the terms of the Agreement.”

I called them and they said I had to pay my entire balance immediately. I stated that the final line could be interpreted differently. I pointed out my interpretation, that I could pay my balance due under the original terms, which was $73 a month at 17.99% interest. I could tell my education level was considerably higher than the customer service rep and her even less-educated supervisor. I knew it was a losing battle, so I said it was unethical and unfair. I called them “scumbags” and hung up. OK, the “scumbags” part may have been a bit too far out of frustration, but still…

Even if my interpretation of that line of the new agreement is incorrect (I still attest it is not, but they shouldn’t leave something so important up to interpretation), I still feel that changing the terms 4 years into an agreement is unfair, and the rude treatment I received by customer service was salt in the wound.

Since I can’t even fight this war, I owe it to everyone out there to issue the following warning:

If you are considering doing business with Aqua Finance, I highly urge you to reconsider. This company has kicked a loyal customer to the curb with an insulting and misleading form letter and shoddy customer service. It is my opinion that this company is dishonest for the reasons stated above.

Until we as consumers stand up and refuse to be treated this way, unfair and uncaring businesses such as this will continue to take advantage of hard-working and honest people.

Sponsored links
Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Consumers

More in Consumers

  • The “Get a Second One Free” Marketing Ploy

    As Seen on TV advertisements almost always end with the familiar spiel at the end: Buy one, get one free – just pay additional processing and handling. It’s standard practice for marketing As Seen on TV products, and for good reason: it virtually guarantees they won’t lose money. Sponsored links

  • Do Slimming Belts Work?

    Today we take a look at “slimming belts” which are often advertised as a way to remove belly fat by simply wearing them. Sponsored links

  • Forskolin Side Effects

    Forskolin has received increasing attention lately as a possible weight loss solution. We asked for reader reviews on the product back in February  and now today we’re taking a closer look at some of the known and rumored side effects of forskolin. Sponsored links

  • Most Advertised Supplements Using Dr. Oz’ Name

    Dr. Oz hosts a popular daytime medical show where he has discussed many weight loss and dietary supplements over the years, some of which he has touted as “miracles” or a “Holy Grail.” The mere mention a new supplement by Dr. Oz prompts online marketers to quickly flood the internet with advertisements,...

  • Comparing Garcinia Cambogia Vendors

    For our third article related to garcinia cambogia, we’re going to take a look at some of the most advertised vendors of this supplement, and discuss why you should be careful before shelling out hard-earned cash for this product. Sponsored links

  • Telemarketer Review: Children’s Cancer Recovery Foundation

    Did you receive a call claiming to be from Children’s Cancer Recovery Foundation? Today we’ll take a look at this organization and telemarketing calls on their behalf. Sponsored links

  • Did You Receive a Bank of America Fraud Alert?

    Have you received an alert from Bank of America about suspicious activity on your account and you want to know if it’s real or not? Read on and perhaps this article will help. Sponsored links

  • A Solution to the “Failure Configuring Windows Updates” Windows 8 Problem

    We waited a few months to grab Windows 8, just to let the bugs work themselves out. Apparently we didn’t wait long enough! So the issue we’re discussing today is the message received at the end of update installation that reads “Failure configuring Windows updates. Reverting changes. Do not turn off your computer.”...

Celebrating the weird and fake since 2008.

Copyright © 2008-2016 Wafflesatnoon.com, Inc. Theme by MVP Themes, powered by Wordpress.