Ankle Genie Review and Product Information

Ankle Genie is a zip-up compression sleeve which is advertised as a way to reduce foot and ankle pain or fatigue. Have you tried Ankle Genie? We want to hear from you.

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About Ankle Genie

Compression wear is a hot item in recent years, not only for athletes, but for people with chronic pain. A similar product advertised in recent months is Tommie Copper Compression wear.

Ankle Genie is marketed by TeleBrands, also known for Pocket Hose, Stone Wave Microwave Cooker, Hurricane Mop, and countless others.

The official website is anklegenie.com, which was registered on November 21, 2013. Here is the Ankle Genie website as seen in December 2013:

ankle-genie-splash

How much does Ankle Genie cost?

Ankle Genie costs $12.99 plus $6.99 shipping for a total of $19.98. You can add a second Ankle Genie “free” for another $6.99, bringing your total to $26.97.

Please see our article entitled The “Get a Second One Free” Marketing Ploy regarding this common tactic used by As Seen on TV advertisers.

Note on upselling
If you order Ankle Genie by phone, the salesperson will attempt to sell other products to you. While some consumers don’t mind this sales tactic, it can be seen as a nuisance to others.

You can see a recent commerical on iSpot.tv here.

Our Ankle Genie Review

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Because Ankle Genie is such a new product, our review is still pending while we await its arrival. We ordered the product online in December 2013.

We will be evaluating the durability of the material, particularly at the seams and zipper areas. We will also be asking our testers if the product is truly one-size fits all as advertised, if it is comfortable, and if it relieves foot fatigue.

Our first observation has been in the ordering process. We first called the 800 number to see how the customer service measured up, and found that the salesperson attempted to pressure us into additional purchases. We decided to hang up purchase online.

Another problem is that of price. It appears that the price has changed from $10 to $12.99. If you view the television commercial above, the announcer states that Ankle Genie costs $12.99, but the graphic at the end shows $10. This can be confusing to consumers expecting to pay $10 for the product.

We will update this review after the product arrives and we test it out.

Your Turn
Have you used Ankle Genie? Let us hear from you in the comments below.

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  • Susie

    Too bad you already ordered but it is very unlikely you will ever receive it. I ordered online Oct 18 2013. Luckily my card was not charged at the time. Received an Email saying would ship in 2-3 weeks. It never came. On Dec 27, 2013, I received a postcard saying “Thx for te recent order but it was on back order and would ship in 3-4 weeks”. On Jan 24, 2014, I received another postcard that said “we cannot ship your product at this time so we canceled your order”. So they can’t fulfill the orders but they still show the commercials and you can still place an order on their website that states orders ship in 3-6 weeks (which obviously is not a true statement).

  • Robert

    Order went OK and received in about 2 weeks, was not the same product that they show on TV. Was made totally different with 2 straps. so there is no way you could put a shoe over it, and was really hard to get on .

  • Valeria Hurlocker

    I received 2 ankle genies and liked it, however, the zipper on the first one broke the second time I put it on and the second one lasted about 2 weeks before it also broke. Good concept, but poor quality. I have gone on line to try to get the return address for returning these braces, but can’t get past the order desk.

  • Abdul Azizi

    Today i saw an add on the TV about the anklegeney.com i wanted to order
    because i feel cold ankle feet and ordered the product they charged me over $27 after reading the customers comments which was negative i wanted to conceled the order now please be aware that not charging me
    if you have any question call me on my cell XXX XXX XXXX unfortunately the customers can not reach you guys it is bad policy.

  • gina tillie

    This is not one size fits all I cant even get over my foot

    So how can you say one size fits all I just waisted 12 dollars on this I cant even use it.

    Gina

  • Rowan Halfacre

    My freind bought two of these for me and you charged her for three (you did send three however she only wanted to buy two).
    When I put it on the third time the zipper broke and I don’t find a nuber of where to call. Should I send it back to the address it came from? Please let me know what to do.
    Thank You So Much

  • Diane Scott

    Zipper broke second time I put it on. Also even though I was told I’d get one for both right and left ankle…they are both made for the right ankle. I put them on while ankles were swollen and they didnt help. Once swelling went down they felt better but the zipper did break on one. Tried to reach Ankle Genie website since I ordered online. That website no longer exisits. I plan to go to my drug store and ask thier advice on compression socks I can wear with shoes for travel, etc. Ankle Genie was a waste of money in every way!