Telemarketer Review: Children’s Cancer Recovery Foundation

Did you receive a call claiming to be from Children's Cancer Recovery Foundation? Today we'll take a look at this organization and telemarketing calls on their behalf.

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The number that called us was 877-218-8360.

Because the caller lacked professionalism, we decided to contact Children’s Cancer Recovery Foundation directly to ask them if this number was legitimate. We sent the following message to them:

I received a call claiming to be from your organization. It called from 877-218-8360. It did not sound like a legitimate call to me. Can you confirm if this number called on behalf of Children’s Cancer Recovery Foundation?

A couple of days later we received a response from the, which stated:

Yes, this is a call from the team that solicits donations on our behalf. Please let me know if you have any further questions.

Telemarketing Firms
So 877-218-8360 is someone calling on the behalf of Children’s Cancer Recovery Foundation. Bloomberg posted an extensive article in 2012 in which they reported that telemarketers calling on behalf of charities keep as much as 85% of the donations. Even more damning is this WXYZ investigative report from 2011 in which the telemarketers calling on behalf of Children’s Cancer Recovery was listed as Associated Community Services, and described as a “boiler room” which kept all but a “small fraction” of funds collected. One of the rebuttals in their sales pitch was reported to be:

“These children are fighting for their lives. Rather than skipping the kids in this campaign, I’ll keep you involved with our smallest card for $10. I’m sure you can squeeze that in for the children right?!”

The Associated Community Services website indeed lists a testimonial from Children’s Cancer Recovery Foundation founder and CEO Greg Anderson:
“Children’s Cancer Recovery Foundation needed to both expand and upgrade its donor base. We turned to the \n team at Associated Community \n Services. In just over a year they added 100,000 new donors. We are now poised for further growth.”

According to their website, “Cancer Recovery Foundation International (CRFI) is a group of global affiliated charities, founded by “The Wellness Authority” Greg Anderson in 1984.” Their purpose is to  assist  “children under age 18 and their families who are facing the hardships of a cancer diagnosis.”

You can view a full report of this charity here. It is interesting to look at that page and read the reviews, which are overwhelmingly negative based solely on the telemarketers calling on the behalf of the charity. Though it is unclear if Associated Community Services is still the telemarketing firm used by Children’s Cancer Recovery Foundation, you can read more about them on their website here.

Childrenscancerrecovery.org, was registered in August of 2009.

Bottom Line
If you receive a call from 877-218-8360, it is a telemarketer calling on the behalf of Children’s Cancer Recovery Foundation. Always keep in mind that numbers can always be spoofed, too. If you would like to donate to this – or any – charity, we recommend contacting them directly, rather than going through a telemarketer who will keep a portion of the funds donated.
Children’s Cancer Recovery Foundation contact info:

6380 Flank Drive, Suite 400
Harrisburg, PA 17112
Toll Free Phone: 800-238-6479
Local Phone: 717-545-7600

Their website also has a phone number removal form, found here.

Your Turn
Have you received a call from 877-218-8360 soliciting donations on behalf of this charity? Tell us about your experience.

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177 Comments on Telemarketer Review: Children’s Cancer Recovery Foundation

  1. I received a call from 678-918-4908 tonight. I normally don’t answer calls unless I know the name or number on the caller ID, but I answered without looking this time. The lady didn’t say her name but said she was calling from Children’s Cancer Recovery Network and asked if she could put me down for a $20 donation. I told her that if she mailed some information I would consider making a donation. She then said that since this was a charity she had to put me down for some dollar amount to mail me something (which sounded fishy). She said she could tell in my voice that I wanted to help and asked if she could put me down for $15 for the minimum amount. I asked the name of the organization again and told her I was wary of donating to organizations that I have never heard of, but if she would mail me information so that I could look it up and make sure it was legitimate, I would consider making a donation. Instead of agreeing, she then said good night and hung up! I then looked up the name of the organization and found this site. I’m glad I didn’t give agree to give any donations since I believe this was a scam call. A legitimate organization could have mailed me some information without demanding a donation first and provided a tax ID number or something to look up.

    • Mom in 212 // March 5, 2014 at 4:10 pm // Reply

      Just received a call from 518-512-0190 revealing on my Caller ID as ” Children’s Cancer”. The script that was written by others was almost spot on except the smallest denomination I was urged to contribute was $15. I happened to be online when she called and told her that I was unfamiliar with her organization and would look them up while she was talking about what they do. Just as I opened google and found a title discussing this organization and whether it was authentic or not….she hung up. Google 1, Bogus charity 0. Thank you google.

  2. I just received a call from 443-873-1528 Discount Center and it was the Children’s Cancer Recovery Network asking me for a donation of $20.00. I asked them to mail me some information and they had my address already.

    • That’s because Telemarketers buy and share not just people’s phone numbers with each other… most likely a LOT of telemarketers have your information

  3. Thank you all for posting. I received the same call as well and advised the person on the phone that I don’t give over the phone before checking out any organization that makes claims to help those in need. They wanted a commitment and I advised the lady that I would commit to a $20 donation and was then passed on to someone else who asked me for my credit card to which I advised those were not the terms discussed with the previous individual and she backed down. I received the donation envelope in the mail a few days ago and will do the same as most of you….give directly.

  4. I also received call from Children’s recovery Foundation and refused to give my credit card # over phone. I received in mail envelope from organization without giving address (to my surprise,they already had it). Since I am retired, waited to send check for $20.00. I have received an average of 4 to 6 calls per day, past 3 days. Today,just received a call, but did not answer. decided to see if scam or any complaints. Badgering is not the way to request donations.

  5. Same story I got the phone call and said I would send something but I do not give credit card numbers out over the phone. I received the donation info in the mail and decided to check them out on on the web. Thank goodness I found this site! I called Children’s Cancer Recovery Foundation and the call house does indeed keep 85% of the donated funds! What a scam! The call house company’s number was 877 218 8371, with billing to PBM 304-Processing Center-WA, 957 RT.33, Hamilton Square, NJ. DO NOT SEND TO THESE PEOPLE, instead go directly to Children’s Cancer Recovery Foundation! Word to the wise!

  6. Thank you all for your comments. Money is very tight so when this organization called I explained that I couldn’t just send money that day. They insisted on an amount and wanted it that day. I explained I couldn’t do that, but if they would send me info in the mail I would send as soon as I was able to. The woman wouldn’t hang up until I committed to a minimum donation of $15.00. I have since received three letters, in addition to the original envelope with my donation request. The letters are written so you feel bad for not sending the money. I also get calls every day. I am glad I checked online. Now I will give my money directly to the company not to these solicitors.

    • I had the same experience. I told her about the money being tight. I am out of work and trying to get my disability for some health issues myself. I am on a very limited income. But she insisted on the $15. She was so persistant. I feel bad too I am not really able to help but now they are calling several times a day. I don’t answer. I think when you tell them you can’t afford it they should just say Thank you and hang up. I don’t mind helping others less fortunate than me when I can. But at the moment I can’t.:(

  7. I believe I received a call from this organization but how they contacted me caused me to put up the red flag. First they asked to speak to Rebecca. I told them no one by that name was at my number. That’s when the woman on the other end started into her routine. If using a false name is how they conduct their business, I have no intention of doing any form of business with them. My number is new, unlisted and I’ve only had it since 10/19/2013.

  8. Thanks Linda for your comments. I have exactly the same situation to sort out. As a matter of fact I have a check ready to mail out to the same address, but I will not until I know exactly where my money will go or how much the foundation will get. Thanks again.I am glad I checked on line. Always use caution, especially when you get daily those type of phone calls. Shame to those people who use the children’s sickness to make a profit.

  9. Too many “charities” who have found ways around the law, and their morals, I check them ALL out. You may all find this link interesting:

    http://www.tampabay.com/americas-worst-charities/charities/cancer-recovery-foundation-of-america

  10. So I just received a call from Children Cancer Recovery Foundation. She asked me if “Would I be willing to donate like I had last year?”. I replied that “I just completed a donation for breast cancer and wouldn’t be able to help them at this time”. The lady said she “would be happy to send me a smaller donation commitment for 10 dollars”. I replied “it’s not going to work out this year”. I was caught off guard by what the woman said next. She said “so you don’t care about the children?”. I gave an astonished chuckle and said “really?”. The woman said “oh!, and your laughing about it!” Then she hung up.
    I did *69 for the phone number 877-218-8360. If this organization is behind on contributions I would bet this person could have something to do with it. I called them and told them to remove my number and never call me again.

  11. I was at my mom’s and answered the phone. When I started asking questions the person said they were a trainee and would transfer me to a supervisor. I figured I would just be disconnected after being placed on hold. I asked the supervisor what children’s hospitals in my state they worked with (I work for one of them) the supervisor said she had to place me on hold to look it up. It was enough time for her to Google it. I have never heard of this group working with my hospital.

  12. 877-218-8360 called me. I get tired of them calling all the time. They are nothing but trash and I would like to get my hands on them. If I knew where they were working out of I would get on a plane and fly there and punish them. First they should be tied up with head phones on with nothing but phones ringing for a couple of days before having their hands cut off. They really piss me off!!!!!!!!!!!!!

  13. I received a call today from a “professional fundraiser”,meaning only that she was paid to make calls, not that her behavior was professional. Every time I attempted to speak, she interrupted me with a rude remark, then hung up on me. I then researched Children’s Cancer Recovery Foundation and found that only a small percentage of funds collected actually went to the population which the organization was claiming to help. I will NOT donate to this foundation.

    The phone number was 512-81-5441, which should indicate a call originating in the Austin, TX area.

  14. I received a phone call tonight from 916-740-1723 asking for donations for the Children’s Cancer Recovery Foundation. They said the top donations is $40.00 and if I was willing to match that. I said no and asked if there are other options. The REP said that there is no specific amount and that anything helps, but kept pushing for a specific amount from me over the phone.

    I said I might be interested to help for a good cause and then they had me talked to another REP immediately and asked what amount I wanted to donate and what my CC# was. I thought that sounded fishy asking for CC# immediately. I told them I would prefer mail instead so that I can receive some information about the program.

    I then went online and found this website.

  15. I just got a call and felt almost pressured to commit to an amount. First of all, don’t bother me on a Saturday night. Second of all, a donation is a donation. No matter how much. There should be no required amount. It’s what one can afford. Third, just mail it and if I decide to send $10 or $20, that’s my choice. Not theirs..

    With 85% going to the telemarketing company, I would rather give directly. So they won’t be getting anything from me.

  16. I received a call this morning at 8:00 AM!!!! The number is 443-873-1528. She started talking, and I could see “Children’s Cancer” on the caller ID, but I have NEVER had a LEGIT fundraising call at 8:00 in the morning! So, I looked online, and sure enough, another charity that doesn’t get most of the money. I called the number back, listened to the speech, and left a message telling them to TAKE ME OFF YOUR CALL LIST AND DON’T EVER CALL MY NUMBER AGAIN!”

  17. I’ve the a similar experience. I told them on the first call to send me info. They wanted my credit card over the phone but I wouldn’t give it to her. I received the information. I had never heard of this organization and I wanted time to look up. Then I started getting a barrage of calls like a bill collector. I never had THAT experience before. I give to many organizations. I’m so glad this website is here. This is not an organization I want to give to based on this information and the “bill collector” tactics. Linda Ann thanks for the link above too. I am really tired of the all the marketing tactics of many so-called organizations and tired of receiving “free” items and coins to guilt me into giving. Where does it stop?

  18. I received the call on the 9th and as is same as most of you, would not give CC info to them, they say “it is the quickest way to get the money for the kids” I advised them to just send me paperwork to do by mail. Receive it today. I felt the same as most so looked them up found they are #11 on worst list for donations. I had thought I would be doing a good thing, soooo glad I looked it up. BTW my sister just went Home to be with the Lord less then 3 months ago from Cancer. Gonna take my $20. turn it into $200. and give it somewhere else.

  19. Nancy MacMillan // December 12, 2013 at 6:34 pm // Reply

    I received this call a few days ago. I was passed to another person when I said I could only give a small amount. She tried to increase amount, but I said no. She wanted CC# and I insisted on an envelope. She made me agree again. Yes, it did sound fishy. Received “Plain Jane” form letter and envelope in the mail today. Decided to check online. I’m glad I did. My heart breaks for these innocent children with cancer, but I’m appalled at people who use them as pawns in their scam. Now I know what to look forward to when I don’t return their envelope.

  20. Clarence Brown // December 18, 2013 at 4:50 pm // Reply

    I received a call tonight (Dec. 18, 2013) from 571-642-1304 trying to collect money for the Children Cancer Recovery Foundation. They ask for $40 and when I said I was not sure they ask for $20. I said I would consider that and ask them to mail me information, they said they would and turned me over to someone to verify information. The girl that verified the information tried to get a credit card number so the children would get the money faster. I told her that before I gave money to charity I always check it out on line. I wonder if I will receive the information.

  21. I just received this call (8:43 am, 12/20/13) from 980.613.4480 and the caller was very polite. Gave the spill about “if I mailed you an envelope could you please find a way to put something in the mail for these children”. As I have already given to local cancer organizations, and directly to hospitals and friends, I said no. She persisted and I stood by my answer. Every time I get a call soliciting donations, I always look them up. It seems to be quite common for those “unknown” charities to keep about 85% of the donations.

  22. thank you all– i got same thing– trying to get cc and making me feel guilty–just got paperwork today looks cheaply done and glad i checked into it
    i will do whaT I ALWAY DO AND SEND TO ST JUDES
    MIKE

  23. Yes I received a call from the number that you mentioned. I said I would donate at first but then they wanted my credit card info which I DO NOT give over the phone. I told them to send me something in the mail which they said they would that was about a month ago and I received nothing. Then I started receiving calls where a woman would ask for me by name and then when I asked who was speaking the woman hung up and this happened almost every day. I finally wrote down the number called back and the number said it was for a charity on the voicemail but it just seemed bogus I left a message letting them know they should stop calling my number or I will contact the authorities which is exactly what I was going to do. I have not received another call as yet but that whole thing was really fishy..

  24. Lou Richards // January 8, 2014 at 6:21 pm // Reply

    Totally unprofessional, couldn’t even answer simple questions only could recite script, if the children’s recovery foundation is real they need to hire a new and good telemarket service no one with an ounce of sense could fall for the spil they hand out

  25. Called from 1-732-907-2112 by the lovely “Vanessa”. Also got called an angel after I felt guilted into giving a $20 dollar donation. Wish I had the foresight to check up on their info. If there is a next time, I will demand to donated directly or not at all.

  26. I received a call a couple days ago myself, I decide I’ll give $20. I received another call today thanking me and I didn’t donate as yet, now I’m looking into it and would call and find out more or make the donation to st Judes.

  27. Same, I feel like I’ve been harassed by these calls for over a year. It’s the 877 number you listed above. If I don’t answer they call every 2 hours from 8 in the morning through 7 at night. I don’t like to give the donation over the phone so I asked for something in the mail. I received it and made the donation. They continued to call, I told them I already donated and they insisted that I didn’t because this was the beginning of their 2013 campaign, so I hadn’t given since last year. I replied that I have the receipt from just a month prior. She finally apologized and ended the call. Then again in December they called to start their 2014. So I started to research, because I really feel like it is a scam. Glad I found this site, thank you for posting.

  28. Same thing. Called and very aggressively almost demanded I donate to these poor children. I told them to send me some information via U.S.P.S. and they agreed to. What they sent me is a bill for $20! Not only that, but they call at least once a day asking for the money and saying I haven’t paid my bill yet. I’ve stopped answering their calls, so they’ve switched to “private caller” so that I don’t know it’s them. How do we make them stop calling?

  29. had the same call asking for donation w/ my credit card.told then to send paperwork, which did come.sent in $20.00 donation. a few days later started getting overdrawn checks on my checking account.had to close account,so far over $4,000.00 worth of checks have been given in florida & north Carolina. beware of all such phone calls!!!

  30. I just received a call this evening, also from 916-740-1723. (916 is in Northern California; this is probably yet another telemarketing company that Mr. Anderson hired once people got onto that 800 or 877 #!). The young woman started her “spiel” at a rapid pace (which people with hearing problems could not understand), and when I tried to say something, she said “what was that,” in a rather rude manner. I started to repeat it, but then she interrupted again me going on with her rehearsed speech. When I could get a couple of words in, I said “you are reading from a speech and not realizing you are talking to another human being,” at which point she hung up. I think she needs to watch “The Best Exotic Marigold Hotel”! (Actually, I recommend this film to everyone….. but only if you’re interested in the out-sourcing of old people :) :)).

  31. I also have received calla from them & wouldn’t give them my cc# over the phone. Upon receiving their envelope for my donation I looked them up. Needless to say I’m not mailing them anything. I did call the Do Not Call Registry # 1-866-290-4236 a few days ago as this company does call at least twice a day. My phone has not rang with any telemarketers since.

  32. Gale Goldstein Tucker // February 10, 2014 at 5:31 am // Reply

    At 8:15 this morning, I received a telephone call from 813 373 7718 saying it was about a $40 top donation to children’s cancer recovery program. I asked what hospital was being represented & was told all children in all hospitals. This seemed impossible so I refused to give a credit card, but requested information, including a copy of the 501 c3 form be mailed. I was told it would b, the caller had my address. Checking this site was the best thing I could have done. Beware!

  33. Denise Holmes // February 13, 2014 at 4:45 pm // Reply

    This “charity” CCRF calls me quite often. I received 3 calls from them on 2/11/14, 4 calls on 2/12/14 then received 2 calls from Associated Community Services on 2/12/14. Today I received 3 more calls asking for my husband. The first rep hung up on me when I told her he was shoveling snow. The 2nd rep called and stated that my husband had made a donation yesterday and they were disconnected and needed to verify the amount. My husband knew nothing about this. The 3rd rep called and stated that they spoke to my husband at 8:11 pm on 2/12/14. After I gave her a piece of my mind she hung up. So me being who I am, called them back and left several messages on their voice mail line. They haven’t called me back since. I’m not a violent person, but that really ticked me off and if I could have reached through the phone line I would have punched her in the face.

  34. Katrina Bell // February 18, 2014 at 3:38 pm // Reply

    I too received a call on 2/13/14. they asked me for a donation, which I am always ready to give to help fight cancer. But when they asked for a credit card over the phone, I put on the brakes. I asked for them to mail me information and I would mail in my donation. I always like to look up information on what organization I am donating to before I send in a check. Glad I did the look up! I will definitely be mailing to the address on the website instead of what was on the return stub mailed to me! When they called, they did ask for my husband by name first. I told them he was out shoveling snow and they said that really they were calling for either one of us. The number that called our house was local though. It was not a “toll” call because normally we do not answer those. Caller ID is a great tool!

  35. I too received a call on February 18, 2014 from 248-817-3751. She said her name was Vanessa . First they asked for my husband , but when I said he wasn’t available they asked for me. Vanessa said that they were collecting donations for children’s cancer recovery and that $40 was the general donations. When I told her I could only do $25.00, she called me an angel and transferred me to confirmation. When that lady got on the phone, I couldn’t understand a word she said. Words were all mumbled- very unprofessional. When I told her that I do not give out credit/debit info over the phone, she said they needed the money immediately to dispurse to needy families. That was a major red flag to me. After repeating myself two more times, she finally said they would send out a pledge card in the mail. I was surprised today when I received the pledge card in mail today . I seriously thought this was a scam. I decided to look up foundation on computer before sending out anything and was shocked to see all the other caring people that this has happened to.

  36. Dorothy Sanderson // February 22, 2014 at 9:44 am // Reply

    I received this same call and when I hung up rather than talk they called back and I foolishly let them send me a letter. I still didn’t feel right so after looking this up I thought I should all state they tried to get my Credit Card # or Debit Card #. I am not returning this pledge card they sent. I did not give them my address but got this anyway. I am so glad to looked this up on the internet. Never to give in these kind of tactics on the phone.

  37. I too, received a call from Vanessa. She called me Angel as well. Very far fetched…she wanted $40.00, told her not at this time. She kept at it…and transferred me to someone who could take a payment. I too, said I only take information in the mail, never giving my address. Today I received my Pledge….and it is going in the trash. Like the rest of you, at least we do our research. I feel bad for the people who don’t.

  38. My brother received a call and told me about it. When he said he was out of work, the “lady” on the phone said angrily “we’re all having tough times, just put $25 in an envelope and send it!” He hung up and hasn’t heard back from them.

  39. The call I rec’d came from a very courteous person called Vanessa, at “405-563-9002″. She asked for a $40.00 donation for he Children’s Cancer Recovery Foundation. I stated, after listening to her spill requesting the $40.00 from a credit card, that I could only send $10.00 (and no cc) because I am elderly and retired (that was TOO MUCH info). She suggested other smaller amunts. She then thanked me and told me how much that would help; then transferred me to another person “for verification”. I asked (for the 2nd time) the name of their organization so that I could check it on the web. With a slight hesitation, she gave the name & then, that person asked, again, for cc numbers. I reiterated my original offer and she proceeded to ask at least 3 times for the spelling of my name with strange clicks interrupting the conversation. I just hung up. Thanks to all who posted so the public will “BEWARE”. Perhaps the legitimate organization could benefit from MORE of the money that these very concerned marketing organizations keep.

  40. Patty Bennett // March 7, 2014 at 11:56 am // Reply

    The best advice I can give is to choose your own charities wisely, give to those charities, and when an unknown solicitor calls trying to extract money from you for who-knows-what, just tell them “No, thank you”, and before they get a chance to get a word in edgewise, say “Good-Bye”, and hang up. That’s not rude; that’s efficient. Don’t let a stranger “make” you feel guilty for being reasonable. They’re just manipulators.

  41. Margaret Barber // March 26, 2014 at 8:45 am // Reply

    I got the same calls the people above did, two in the last 12 hours, one for The Breast Cancer Society and one for the Children’s Cancer Recovery Foundation. Both used the same spiel word for word, including the comment about my being an angel for letting them send me material (which I will discard). Both also said they would put their personal stamp on the donation card so I could see how personal their concern was. I’m so tired of arguing on 5 call a day that I routinely tell them all that I don’t donate over the phone but will look them up if they send me material and then decide. I give the $10 mminimum commitment but never pay it because so far, all of them have been discovered to donate 15% to the organization for their “operating expenses,” which include CEO salaries, and 85% to fund-raising. I tried the do not call number but got a fax machine.

  42. I also got a call from “Vanessa” who wanted $40.00. I told her no and to send me some info. She passed me on to someone else who tried to guilt me into $20.00. I would not give her a CC number. I am also an angel. I’ll give when I know where my money is going, but not to these people.

  43. The next call I get from these people I’m going to literally blow the whistle on them. Their telemarketing tactics are totally unprofessional and by hanging up because they are not willing to provide more information further hinders their goal of receiving ANY donations on my end. There are reputable charities that are far more deserving than this organization. The best donations in my opinion are ones that are given anonymously and directly to the families. You can contact the cancer centers in your area for more information. You are guaranteed the families and their ill loved ones will benefit from your donation 100%.

  44. Keith Stansell // April 14, 2014 at 6:45 pm // Reply

    I got the call from them around 5 weeks ago. They wanted my to donate by credit card so they could get help the children right away. I told them I’d rather be sent something in the mail so I could look it over.

    Got a follow up call a bit later. Told them I hadn’t gotten around to it. This pestering sort of set off a second red flag for me and I sat on the paperwork, intending to look them up.

    Got another reminder in the mail today so decided to get around to looking them up on the internet.
    My home phone kept ringing this evening and I usually let the machine get it, but no messages were ever left so I answered and sure enough it was them. I told the woman that I got the paperwork and did a bit of research on the internet and would be declining my pledge because they did not give enough to the actual charity. Surprisingly there was not any resistance or attempt to get me to change my mind and she hung up. I assume I won’t be hearing from them again.

  45. I’ve been getting calls from Children’s Cancer Recovery (their number this time is 877-218-8371). They are relentless. When they called, they wanted me to pledge $40.00 and that I could give them my credit card info. right there and then. I said no and told them to stop calling me. Hopefully, they won’t. I cannot emphasize this enough: NEVER, EVER give out payment information, or any information about yourself, but especially your credit card, debit card, or bank account information to anybody CALLING YOU for donations (or any other matter). EVER! I can’t imagine any charity organization being legit when they call with pushy, heavy-handed tactics and then demand your credit card or debit card info. over the phone at that very moment.

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