Lumanelle’s Luma Repair and Luma Hydrate are skin care products advertised as ways to remove years from aging skin. Read our Lumanelle reviews from editors and readers.

About Lumanelle

Lumanelle offers two skin care products which are advertised as a clinically-proven solution to wrinkles, and is said to make you look years younger within two months. There are three official websites: a corporate website, and one for each of their primary products. These are lumanelle.com, lumarepair.com, and lumahydrate.com – all of which were registered in February 2013.

The company can be contacted via email at customerservice@lumanelle.com or by phone at 800-545-9153. Below is a screen capture of lumarepair.com, taken in March 2014:

How much does Lumanelle cost?

Luma Repair:

For the free trial, you’ll be charged $4.95 for a 30-day supply. If you don’t cancel within 14 days, you’ll be charged the full price of $89.95 and then be enrolled in auto-shipments of $89.95 per month.

Luma Hydrate

The free trial is $3.95 for a 30-day supply. If you don’t cancel within 14 days, you’ll be charged $79.95 and then be enrolled in auto-shipments of $79.95 per month.

Keep in mind that the “free trial” begins as soon as you order. This means that by the time you’ve received your product, your trial may be half over.

Auto-Ship

As mentioned above, in addition to the trial period, you’ll also be enrolled in an auto-ship program. This program sends you a new order every 30 days which is automatically billed to your credit card. If you order the trials for both Luma Repair and Luma Hydrate, the auto-ships could amount to a total of $169.90 per month once those trials end.

Our Lumanelle Review

In our tests of Lumanelle’s two offerings – Luma Hydrate and Luma Repair – we wanted to ascertain the product’s effectiveness aside from obvious billing complaints by many consumers.

In the end, Lumanelle performed on par with average anti-aging lotions that can be found at most beauty shops. It was by no means a poor product, as it went on smoothly, and had an acceptable scent. It is higher priced than many well-respected brands available locally.

While there was some discernible improvement in skin tone and fine lines, the opinion here is that this moderate improvement could have been achieved with a diligent skin care regimen using inexpensive anti-aging products.

Ironically, Luma Hydrate claims that you can see results “in as little as 15 days” but they only offer a 14-day trial that will be half over before you even receive it. It would stand to reason that a customer would not have time to determine if the product works in a 14-day trial period that is partially consumed by shipping times.

Other Lumanelle Reviews

• On Amazon, Luma Hydrate has an average 1.3 star reviews, with 25 out of 27 ratings either 1 or 2 stars.
• The Utah BBB gives Lumanelle an “F” rating, down from a “C” rating in March 2014.
• Scambook includes 53 complaints as of this writing, many focusing on the free trial and frustrations in canceling the auto-ship.
• You may also want to peruse the complaints about Lumanelle on Ripoff Report.

Bottom Line

Any effectiveness of Lumanelle is offset by a chorus of frustrated and outraged customers who have complained about the short free trials and auto-billing practices.

Beauty store shelves are lined with comparable products which you should consider before making a call to Lumanelle, which we found to be overpriced and of average effectiveness.

Your Lumanelle Reviews

Have you used Lumanelle’s Luma Hydrate or Luma Repair? Let us hear your review in the comments below.