wafflesatnoon.com » Reviews » Seeking Reviews for Bellaplex and Hydroxatone
Seeking Reviews for Bellaplex and Hydroxatone
Bellaplex and Hydroxatone are separate anti-wrinkle products, yet they are often mentioned together, and not always in a positive light. If you have tried one of these products, we’d like to hear from you!
We first mentioned these products nearly a year ago when we reviewed over a dozen anti-wrinkle websites. In that time, it appears that Hydroxatone and Bellaplex have endured as two of the most heavily-marketed anti-wrinkle creams in 2012. Let’s take a look at these products.
Hydroxatone
There are now two Hydroxatone products – the AM/PM Anti-Wrinkle Complex, and the 90-Second Wrinkle Reducer. The official Hydroxatone website offers this product along with several others. You can buy it for $79.95 online as of this writing, and it is also available in some stores, such as Ulta and Macy’s. They also offer a “free trial” which I always suggest avoiding. To their credit, the official website does contain some negative reviews, though it seems as though these reviews originate from Amazon.com product reviews, which – as we’ve seen with most controversial products – appear to have a heavy mix of 5-star and 1-star reviews, with little in between. Perhaps the biggest issue people have with this product is that it is a favorite of spammy internet affiliate marketers making ridiculous claims from phony websites. The Consumer Affairs website lists over 150 reviews, most of them negative, and many of these based on the handling of the free trial, rather than the product itself. Moreover, Complaints Board also appears to be heavily saturated with consumer complaints about payment and free trial issues, rather than the effectiveness of Hydroxatone.
If you have used Hydroxatone, we want to hear what you thought of the product. If you had issues with your order, we’d like to hear that, too.
Bellaplex
Even though Bellaplex and Hydroxatone are often mentioned together, they are separate products. Unlike the official Hydroxatone website, the official Bellaplex website emphasizes their free trial from its home page. In fact, I could find no way to simply order the product without the free trial. This is a huge red flag. Free trials of health or anti-aging products are almost universally designed to rip people off. Their testimonials are also unanimously glowing. Another red flag. It should also be of some concern that a Google search of Bellaplex yields ScamBook as the first result, with many consumer complaints about the free trial. Even though ordering Bellaplex from the official website seems impossible, you can find it on Amazon. As with Hydroxatone, the reviews are mostly 5-star or 1-star.
Have you used Bellaplex? What did you think of the product and the ordering process?
Filed under: Reviews
I tried numerous times to cancel my order with them however products still continue to turn up and I was being charged until I cancelled my card. A lady called Samantha on their customer help line assured me that she would sort the shipping out, however more products still turned up.
The product gave me severe dermatitis and I never have skin problems. This is a scam for sure. They claim it is made in New Zealand, however I am from New Zealand and the product is always shipped from the States.
I have tried numerous times to contact the company via their website and through my personal email account. All I ever receive is their automatic response message back, they have never contacted me however this is what they quote.
Bottom line, if it sounds too good to be true it probably is
Thanks for the info. Hopefully your dermatitis has cleared up!
I too cancelled my Bellaplex but more has just arrived, so will cancel again and the Hydroxatone as well. Pity, the Hydroxatone works extremely well but I don’t appreciate being mucked around. Will have to take time off work to return it at my expense.
well us here in CANADA CANT FIND A REAL NUMBER FOR THIS COMPANY….NEVER RECIVED THE PRODUCT AND THEY ARE CHARGING MY CC….AND NOT JUST ONCE A MONTH BY TWICE SO I WANT BOTH PAYMENTS RETURNED TO MY ACCOUNT OR I WILL BE LIKE THE REST OF THE PEOPLE ON HERE AND SUE THERE ASS OFF OF THEM….LETS ALL STICK TOGETHER AND START LEGAL ACTION PPL ENOUGH OF BEING BURNED BY THE SCAMS OUT THERE
Let´s start a legal action!
They really manipulate people with theirs story.
Pleases stop taking money out of my account &and do not send any more products account is is closed please unsubscribe or this matter will be taken further. Regards Niki and
I am from Laval Quebec…Me too after placing an order with these 2 companies on Dec.28/12…On Jan.8/13 I received the Bellaplex first by mail (no duty charges). Upon opening the first bottle I noticed that the pump didn’t really work…I had to unscrew the bottle to get the product out. Sent a e-mail to Bellaplex about the bottle…never received a responce…The very next day I received a card from the post office that my other product Hydroxatone was in…I immediately noticed a charge of $30.91 for Duty to the post office…I called the company 1800-672-2259
Spoke to a CSR…He immediately tried to sell me the products (all 4 bottles (2bellaplex & 2 Hydroxatone) for only $139.00 way below the retail cost as he explained…I advised him that I just received it and the other half of my order was still at the Post Office.
He continued to try to sell me…I stopped him in his tracks and told him that the reason I ordered these products was to give it an honest try…I wanted to take the 14 free trial as offered on the official web site. We ended it there. So I thought…..
The very next days…Low and behold…My account was debited $141.73
I immediately call CS and complained…I was furious!
The CS lady of course apologized and assured me that my money would be return in full immediately…Please keep in mind that the Hydroxatone is still at the post office. This morning Jan.12/13 I see a credit in my account for $-133.84…$7.89 less than the original debit amount.
One again back on the phone with them…what the hell…They explained to me that they don’t credit the postage…I told them…What are you talking about…Are you all nuts there!!!!. Your company debited my account (unauthorized my I mention) $141.73. I originally paid $2.03 twice (total $4.06)for postage as a trial offer…You return to me $133.84 and now expect me to pick up hydroxatone at the post office and paid the duty of $30.91…and you don’t refund the shipping on a unauthorized debit…!!!!!
I was beside myself!!!…The CSR told me…she was cancelling my order in full…I need not to return anything to them…and go ahead and keep the products and that they will not ever bill me again or ship any future products to my home.
After reading all these reviews (which I’m sorry I didn’t do before ordering) I am terrified !!!
What a headache! never again will I order anything on line!
Hoping this review hits someone before they get sucked in to these websites.
People beware!
We’re sorry to hear of such a bad experience, but we deeply appreciate you sharing it with us. Hopefully others will heed your warning. Good luck! Let us know if anything else comes of this!
omg i was neally going to order! thank you for your feedback on this!
This is asking for people that have used the product to comment on how the products perform……Not the screw around you are getting over trial periods, or unauthorised charges. If i am going to buy the products it will be from a non trial perspective.
My point have any of you people used the products, and what are the effective results from using the products for the 14 -30 day period.
Has anyone actually tried or are you all too caught up in the marketting trial scams….
IS THE PRODUCT EFFECTIVE OR NOT….
Stop whinging of topic…Plenty of other places to whinge about not recieving your package, etc………………
Did you wake up on the wrong side of the bed?
The only one that seems to have a prob is you.
Yes the question does say how did the product work. And my guess is they want to know if it worked so people may be interested in using it.
So if people are going to use it, it is very beneficial to know how this company runs its business.
Therefore thank you to the people sharing their experiences and setting a warning not to deal with these people.
Finally, the more people share about misconduct the more evidence one has to substantiate a decision they make.
I ordered a free trial of two products some 18mths ago. I gave them to a woman friend who had some heavy wrinkles. This product contained snail slime from Peru or Chile. The woman eventually contacted me three months ago asking to get me some more of the product because it was causing her wrinkles to lessen. I told her that she had to get the product herself. I do not have any contact with the woman, but I am sure the product was not Bellaplex or Hydroxatone. I was looking for their ad when I came upon this site. Initially, I thought it might be a scam, as I only paid about $2 each for the 2 jars.
I have been using both products and can honestly say I love it . My skin has improved 100% and its the best product I have ever used. I also purchased it on the special offer advertised and then cancelled my order as living in australia I am hoping to find this product supplier here as I do not like the idea of monies coming out of my card on a monthly basis. The Bellaplex is the best and I have found that the broken capillaries on my face have diminished 10 fold
I have not had a problem with this company and they were excellent when I chose to cancel my order through the phone No supplied.
I highly recommend this product and will be looking to see if it has suppliers here in Oz Cheers
Hello , I am from Australia and just tried to order a trial of both products. Somehow when I clicked no to purchasing it has gone ahead and charged me for the product . Do you have the Australian contact number for these products, I would like to cancel my order, but have not received an email receipt from them.
Dear karen,
Colleen Here i just read what you had to say about bellaplex I cancelled my order if you look at the shipping docket that came with the product it will have a phone No on it. I rang them and they were very helpful and stopped any further payment coming out of my mastercard. Give them a call I found them to be good and actually i love the product but not the cost. I have found the product on ebay and although it is quite hexy Like it so much I will keep purchasing it.
I hope this happens let me know how you go but I dont think I will be ordering over the phone again like this. It is a great product though.
I too was conned into getting a trial of Bellaplex as well as Hydroatone, believing that one was for day and one was for night.
They came a week ago & I will start using them this week. I have just rung the company to cancel the next shipment and got on to someone in less than a minute. She assured me that she would cancel the next shipment and that my credit card would not be debited any more.
I will also tell the bank that this might be a scam and ask them to void any future transaction.
For Canadians the number to reach both bellaplex and hydroatone is 1-800-672-2259. Yes the company is painful to deal with on the hydro atone side but bellaplex people seem to have a brain so far. This number gets you to customer service same company markets both products. Tell your credit card company to block charges. mine called me over the 1.99 charge to worn me that they will keep billing so I cancelled with bellaplex and the credit card company. Hope this helps
Good info – thanks for the comment!
It’s horrible that people do this :/ This add has been on facebook for months now, I clicked on it eventually and could tell it’s a scam, unprofessional photoshoped pictures. It’s sad that facebook allows this, and not only FB, this scam add is everywhere.
People please follow this golden rule: If it sounds to good to be true… it probably is.
thanks for the feedback all you ladies, i was considering buying these products through facebook ads. I HATE online companies that work on fine print deals and dodgy communication. power to the people through the web. keep up the good work. i’ll be looking at the wrinklereview.com site for more info. Being ripped off is much worse than being wrinkly. and remember, it’s a privilege to get old, not a curse.
I have been using both products for about 12 weeks now and I have not noticed any change in the appearance of my skin. I am 53. I do not think it is worth it. Rather disappointed considering their claims.
I loved both products and thought they really delivered on their promise. Cancelled the order due to price and would prefer it if I could buy it from a shop here in NZ. If I find a local supplier I will definitely use again.
I am trying the product now and what has me concerned is the list of active ingredients. The three listed active ingredients are Octinoxate, octocrylene, and oxybenzone – google these ingredients and see what wonderful things are included in this magic formula. Effects of these start with rashes, to increased free-radicals, to liver damage, to carcinogen.
I got a sample of Hydroxatone 90 second instant effect wrinkle cream. I tried it and it made my forhead wrinkles disappear. It felt fine. I was actually shocked to see my wrinkles go away in a few minutes. At first I thought it did not work, but when I looked back in the mirror – I was thrilled. I felt 20 years younger. Then I researched online and saw all the bad costumer service reviews. I will not order this product online. Never give any company your credit card online. You are ASKING for problems. Cancel your card at the first sign of a problem or they will keep charging you!
It appears maybe Macys carries this product? I hope so. I MUST HAVE MORE!!! The wrinkles stayed away for almost two days. I am trying to find out what the ingredients are. I think it is Matrixyl 3000 that does the trick.
Good advice and thanks for your review!
I want to find out how to order a pack of hydroxatone and Bellaplex. The total price for the product and shipping arrangement to Michigan.
I ordered the Hydroxatone AM/PM. The 2 trial jars were great. My skin felt well hydrated and looked younger after I finished the 2 jars especially in Australia where it is very dry. I feel that the cream is good and effective. I am 53 years old. The problem is that they charge you the full price for your trial if you do not return the jars and there is an auto fill order at the end of the order which alot of people miss out. As such, you get sent the cream every month. What I did not like was that even before I could finish the cream I was sent Bellaplex and the Toner- items that I did not order and for which I was billed.
I subsequently read about all the bad press about the order system. I called the customer number and cancelled the auto fill order which I didnt even realise existed.The customer support in the US were very helpful and I called up twice to make sure that it was cancelled with a cancellation number. I just kept the bellaplex and toner without sending it back or asking for a refund. It would be just too troublesome. I was just very relieved that the problem was solved and there were no more deductions or products sent.
I have ordered the products from other retailers online so that I dont have this problem of being sent and charged for products that I dont want. Hope this is helpful
Hi I ordered the hydroxatone and the belllaplex and also had to cancel my credit card I saw it advertised on MSN saying how great it was and there was s $2 trial but then it just keeped being sent to my house befoure I could finish one jar another would arrive .. I phoned and it didn’t help at all
That’s how these “auto-ship” programs stick it to the customer. Thanks for the heads up!
WHAT A. (SCAM)!!! Just got my free tril for the cost of $1.99… It cost me most $40.00 at the post office .
Then when I opened the paper work I found a bill that they would take $69.99 from my credit card each month. And after two payments I could cancel !! What a SCAM !!! Don’t make my mistake…..
H Muir